Mill Valley Auto Repair

At Master's European and Japanese Auto Repair, we want to make sure you have cleaner air for your lungs and your car. Take advantage of our A/C Wellness Check Special to insure you get clean and fresh air every time you turn on your car's air conditioning system. We are offering our A/C Wellness Check for only $85! Additional charges may apply. A/C recharge is $240-$260. 
Cannot be combined with any other specials. Must present special in advance. Offer expires 8/31/2018

5
Master’s European and Japanese Auto Repair

Keith is the nicest, friendliest, happiest guy! It is a pleasure dealing with him. Masters is very efficient, fair, logical, reasonably priced, and strives for high customer service and satisfaction. I am so glad I found Masters European.

5
Master’s European and Japanese Auto Repair

Excellent, thoughtful service with friendly father son leadership team who explains it all.

5
Master’s European and Japanese Auto Repair

Ok, my first review ever and realize it's overdue...Keith and the crew honestly changed my opinion on auto repair shops. I was visiting some good friends Thanksgiving weekend and my 5 series bmw would barely start, super rough idle and billowing grey smoke out of one of the exhausts. Couldn't even drive it; had to tow it to Masters. Being from out of town I could only imagine the bill I was about to face. Well, these guys are honest, timely and delivered above my expectations. They also didn't try to ADD ON phantom 'must fixes' that could really wait. I hate that about most places. The fact that they treated someone from out of town this good is a great sign for the locals...thanks guys. Believe me, if I can time any future repairs with a visit to my friends, I'll drive the 500 miles to someone I trust.

5
Master’s European and Japanese Auto Repair

Professional, reliable, and customer-oriented service. First rate.

5
Master’s European and Japanese Auto Repair

My unusual situation was handled with great thoughfulness and consideration.

5
Master’s European and Japanese Auto Repair

I'm a former mechanic, so I'm really picky when others repair my car. When my 2005 Audi allroad developed a nasty front end vibration, I was referred to Masters by a friend. I'm pretty cautious so called three independent shops for quotes. Although Masters gave the highest bid, I was impressed with Keith's knowledge (he's owned 22 Audis!) and creative suggestions on saving money and improving braking performance. As Masters diagnosed the front end problem, it became apparent this was going to be an expensive fix. I gulped and had them start (and decided to do a long-overdue timing belt replacement simultaneously). They completed the repairs on time, communicated clearly as new issues arose, quickly responded with options, and delivered a car that feels like new. The icing on the cake? My electronic seat adjustment broke (in the full forward position ;-) while I was picking up the car. Although it had nothing to do with the work they did, Keith and Phil (Masters' diagnostic wizard) spent almost 2 hours at no charge (!!) working through the problem and getting me back on the road in time for a long-scheduled vacation trip. Can't rate these guys highly enough--Masters European is an amazing shop. If you have an Audi, take it to Keith, Phil, and papa Jim. These guys are da BOMB!

5
Master’s European and Japanese Auto Repair

I own a lot of sports cars and deal with many repair shops, I picked Masters because they are near my new residence, and I will definitely be back. very thorough, attention to detail and to doing things the right way, great communication along the way and competitive prices. the work was completed to a very high standard and on time. Well done.

5
Master’s European and Japanese Auto Repair

excellent, prompt work, as always

5
Master’s European and Japanese Auto Repair

If I could I would adopt the co-owner of Master's, Keith Terstegge. All the team there is polite, courteous and enormously knowledgeable. I really like the fact that there are never any surprises with the bills. Keith is able to give a very digestible branch tree analysis of what the problems are and how we should prioritize them. The maintenance of my car is always low cost and predictable.

4
Master’s European and Japanese Auto Repair

I was able to get basic service on car done same day I called. They communicated well what was required, and finished on time

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