Mill Valley Auto Repair

At Master's European and Japanese Auto Repair, we want to make sure you have cleaner air for your lungs and your car. Take advantage of our A/C Wellness Check Special to insure you get clean and fresh air every time you turn on your car's air conditioning system. We are offering our A/C Wellness Check for only $85! Additional charges may apply. A/C recharge is $240-$260. 
Cannot be combined with any other specials. Must present special in advance. Offer expires 8/31/2018

5
Master’s European and Japanese Auto Repair

Top notch. I have brought multiple cars over many years to this shop. I will echo other reviews that say that these folks really work hard to take the best care possible of your car - they go way out of their way. They aren't cheap - but they are in Mill Valley so one can't expect bargain prices. And you can know that they will only do what is needed and charge you appropriately.Thanks Jim and Keith!

5
Master’s European and Japanese Auto Repair

Honest, nice, helpful, excellent service, prices fair. What more could anyone want?

5
Master’s European and Japanese Auto Repair

Like Michael, I cannot rate this shop high enough. I've been a client for 10 years. Jim and his son Keith are just the nicest folks ever, and I trust them with my vehicles completely. I don't even "shop around" anymore, because I want repairs done that I can trust and count on. I still take my cars there, even though I've moved to another town! Five stars!

5
Master’s European and Japanese Auto Repair

I had a great experience at this auto shop. I was referred by, of all places, the Sonnen VW dealership in San Rafael. My thermostat and cooling system were shot and they suggested Masters European if I wanted to save money over dealership prices. Which I did, to the tune of $400. I worked with Keith, who was very communicative and kind. Masters found that one of the parts that Sonnen said needed to be replaced was fine, but told me battery was close to needing replacement, so I ended up paying the same amount as the estimate but got a new battery too. I appreciated that a lot. I feel confident that my car is in good working condition, and if something does happen to go wrong, I know who to take it to.

5
Master’s European and Japanese Auto Repair

Masters is the best auto shop in Marin, hands-down. If you care about a) quality and b) honesty you've found the right place. They're an hour away from me, but knowing that I'll always get A+ work every time for a fair price means I'll always be bringing my cars here.

5
Master’s European and Japanese Auto Repair

Once again, these guys came through for all of our cars, a BMW 525i and my wife's VW Toureg and VW Passat.

5
Master’s European and Japanese Auto Repair

I have a Mini, so (not to brag or anything) I haven't had any major car issues for the last four years.However, when I blew a tire on the Bay Bridge and limped into the nearest service station, I discovered the friendly folks at Masters. So, when I needed tires a year or so later, I knew this was where I would go. They didn't just replace the tires. They carefully inspected the car and made sure everything was in good shape. One of the nicest car repair experiences I've ever had.

5
Master’s European and Japanese Auto Repair

These guys know cars. And trucks. Reliable, honest, with impeccable integrity. They diagnose before treating. They consult and offer options.Not that they need another positive review...but they all are very polite, knowledgeable, did the research to get the proper parts for my '93, and have come in under estimate every time. For me, this is about trust.

5
Master’s European and Japanese Auto Repair

I'm one of those people that friends ask for advice on what car to buy, what's wrong with their car, and where to get it fixed. I point them toward Jim, Keith and Masters European. I know they care about their customers... one time while I was there, Jim headed off with another mechanic to help out a customer who had broken down at home. How many service auto mechanics do you know that make housecalls (other than AAA)? They're fairly priced, very easy to deal with and I trust them completely.

4
Master’s European and Japanese Auto Repair

We have three family automobiles, all different makes, and Masters has in the last 5 years worked on each. Problems solved have ranged from simple to complex, and all have been SOLVED. This is not a shop where you go with an expectation of arguing with the owner and reducing the bill. I prefer this to other shops where I never know if the repair is a decent job, or that the "discount" reflects anything but corners that have been cut.You have to keep an eye on the service work in process -- sometimes that call regarding a bad surprise or a higher cost just doesn't happen in a timely manner. You should check in; don't wait to hear about more $$$$ when you pick up your car. Jim and the gang have a solid reputable business and we in southern Marin are glad to have them, given traffic problems going any further north for auto servicing and repair.

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